NACE Automechanika: Full Schedule

LIMITED SCHOLARSHIPS AVAILABLE
AN ALL-EXPENSE PAID TRIP

8:00am EDT

Using Social Media and Other Tools to Improve Communication with Customers Before, During, and After Their Service

You’ll learn how Mitchell 1’s comprehensive communication strategy can help improve your relationship with your consumers before, during, and after their visit to your shop. We will focus on multiple communication strategies such as automated email communication, consumer reviews, reporting, and online reputation management to help you both retain customers and attract new ones. Here’s a brief outline of the topics.
Automated Email Communication:

Most effective automated email campaigns.
Optimal Frequency of the emails.
Primary Benefits of our emails.

Consumer Reviews:

Best Practices for collecting reviews.
Best place for reviews to be showcased.
Benefits of verified vs. unverified reviews
Responding, sharing, and managing reviews.

Reporting:

Benefits of Real-Time Review notifications.
Getting to know you customers using your Reporting Dashboard.
Benefits of program results reporting right from your inbox.
Benefits of monitoring your CRM results.
And much more.

Register Now and Choose This Course
Enter code MITC2017 to register for FREE

Speakers

Mitchell 1

Mitchell1

For over 95 years, Mitchell 1 has been a leader in providing information solutions that simplify everyday tasks for automotive professionals — helping make their jobs easier. Through the years, Mitchell 1’s products have evolved to keep pace with industry and technological advances... Read More →

Marcus Mackell

Mitchell1

Marcus Mackell is a Market Manager for the Mitchell 1 SocialCRM product line. He joined Mitchell 1 in 2004 and has been in the automotive retention and social media marketing business for over 11 years. In his current role, he is responsible for all support, sales and marketing initiatives... Read More →

Sponsors

Mitchell 1

Mitchell1

Friday July 28, 2017 8:00am - 11:00am EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Mechanical Repair- Management

Training Language English
Training Days Friday July 28th - Afternoon

8:00am EDT

MACS 2017 Mobile A/C Update

Join MACS Worldwide, the leader in mobile A/C information and training, for a presentation of their award-winning annual Mobile A/C Update. This high-value technical training clinic with NO SALES PITCHES consists of an A/C update book and live leader-led training, covering a variety of service information, diagnostic techniques, industry current events and mobile A/C topics, including:

Smart A/C pressure sensors
Same root heating problem, different symptoms
The best approach to A/C electrical & electronics diagnostics
Sensors & switches: There is a difference
A few A/C shorts
R-1234yf recycling machines
Condenser temperature drop testing
Update on refrigerant regulations, R-1234yf, CO2 and Section 609 Certification

Register Now and Choose This Course
Enter code MACS2017 to register for FREE

Speakers

MACS

Founded in 1981, MACS is the leading non-profit trade association for total vehicle climate and thermal management.Since 1991, MACS has assisted more than 1 million service technicians to comply with the 1990 U.S. EPA Clean Air Act requirements for Section 609 certification in refrigerant... Read More →

Steve Schaeber

Manager of Service Training, MACS

Steve Schaeber is the Manager of Service Training for the Mobile Air Conditioning Society (MACS) Worldwide and Technical Editor of ACTION™ Magazine. He writes the monthly columns Service Port and Cooling Corner, periodic feature articles and blogs, the annual Mobile A/C Update book... Read More →

Sponsors

MACS

Friday July 28, 2017 8:00am - 11:00am EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Underhood

Training Language English
Training Days Friday July 28th - Afternoon

1:00pm EDT

I-CAR The Art and Science of Estimator Interactions - ES045L01

This course introduces the learner to key aspects of the estimator role. The student will learn about the practical applications of the estimator’s workflow as well the soft skills required for effective communication with co-workers, customers and insurance company representatives. An effective estimator possesses good communication and people skills, which are more subjective in nature. In the field, estimators devote a majority of their time not in obtaining the estimate, but in artfully negotiating complex personal interactions. An estimator must be emotionally intelligent and deft in communicating with coworkers, the insurance company, and the customer.

This course applies toward achieving I-CAR® Gold Class™.

Register Now and Choose This Course

Speakers

I-CAR

I-CAR, the Inter-Industry Conference on Auto Collision Repair, is an international not-for-profit organization dedicated to providing the information, knowledge and skills required to perform complete, safe and quality repairs. Formed in 1979 out of a collaboration across the... Read More →

Friday July 28, 2017 1:00pm - 5:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Collision Repair -Management

Accredition I-CAR
Training Language English
Training Days Friday July 28th - Afternoon

1:00pm EDT

I-CAR Vehicle Trends & Diagnostic Overview 2017 - VT117L01

This course is the latest live course delivery of I-CAR’s popular NEW series, which annually takes a look at vehicle technology and trends. This year’s course not only covers features and collision repair procedures for several 2017 models both foreign and domestic, but also includes information on automotive collision diagnostics and scan tools. This course includes information on the increasing importance of performing diagnostic scans, and the differences between certain electrical troubleshooting tools. The various options a shop has when it come to ensuring diagnostics are completed are discussed.

This course applies toward achieving I-CAR® Gold Class™.

Register Now and Choose This Course

Speakers

I-CAR

Friday July 28, 2017 1:00pm - 5:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Collision Repair -Technical

Accredition I-CAR
Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Does Funding Make a Program?

This class will provide proven success in building and maintaining a viable automotive education program. Vocational programs have to be aggressive, involved, creative and, most importantly, respected. Administrators feed off of the enthusiasm of their faculty. Let that enthusiasm come from your program and good things will happen!

Register Now and Choose This Course
Enter code ATIF2017 to register for FREE

Speakers

Rick Escalambre

Professor of Automotive Technology, Skyline College

Rick Escalambre earned his Bachelor of Arts in Industrial Arts from San Francisco State University. He taught full-time at Skyline College in San Bruno, CA for 31 years. As of June, 2015 he retired from full-time teaching and continues to teach part-time and do contract training... Read More →

Friday July 28, 2017 4:00pm - 5:30pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Educator

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Thriving Against Internet Pricing: 2017 and Beyond

Shopping on the internet is a way of life, and many of the services shop owners provide are becoming a commodity in the minds of shoppers unfamiliar with the profession. The ease of shopping via “smart phone” or tablet makes selling parts at competitive prices way more difficult than in the recent past. Improved vehicle quality and growth of electronics means that parts sold per driven mile is declining. As some people keep their vehicles longer, repairs on those vehicles may be less profitable. For example, installing an engine or transmission: the invoice may be higher than average, but the profit per repair hour is lower, while expenses remain the same or even rise. The two best ways to stop losses, restore and dramatically improve net profit are to improve shop efficiency and employ labor intensive, diagnostic recovery rates and factors that allow you to sell parts at cost without raising your standard labor rate. By knowing what your average gross profit per billed hour is, you know how much profit you lose on low gross profit repairs. You restore the gross profit by selling parts at cost, using a labor intensive (LI) or diagnostic recovery rates (DRR) and factors and menu price the job. This class will show you exactly how to do this and provide a free tool that will do the calculations for you. Then implement and watch your profits soar.

AMi Accredited - 3 credits

Register Now and Choose This Course
Enter code NAFT2017 to register for FREE

Speakers

Vin Waterhouse

President, The Waterhouse Group

Vincent B. Waterhouse (Vin) is the president and founder of The Waterhouse Group (TWG), an automotive accounting, training and consulting company. He has over 30 years experience in the automotive aftermarket and has written several manuals on asset management. His specialty is working... Read More →

Friday July 28, 2017 4:00pm - 5:30pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Mechanical Repair- Management

Accredition AMI Credited
Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Engine Misfire Diagnostics

This seminar will use case studies to help drivability technicians streamline their diagnostic approach to common yet difficult to diagnose engine performance concerns. Emphasis will be on scan tool data interpretation of fuel trim parameters used to identify and solve engine performance problems. Several cause and effect relationships will be discussed that lead to lean and rich engine running faults, exhaust sensor (O2 and Air: Fuel) faults and engine misfire concerns of all types, including variable valve timing related faults.

This seminar will cover:

• Air: Fuel sensor operation and testing
• Variable valve timing
• Pressure transducer waveform analysis
• How to diagnose fuel trim DTCs (P0171/P0174 – P0172/P0175) in a timely manner
• Volumetric efficiency testing to validate engine breathing concerns and sensor input accuracy

Register Now and Choose This Course
Enter code FMOG2017 to register for FREE

Speakers

Federal-Mogul - Garage Gurus

Garage Gurus is a major "Tech First" initiative from Federal-Mogul Motorparts that's exclusively designed with the tech in mind – providing the most comprehensive program of support tools in the industry. We believe that trained and informed techs are the heart of the rapidly changing... Read More →

Bud Houston

Senior Trainer and Curriculum Designer, Federal-Mogul Garage Gurus

As Senior Trainer and Curriculum Designer for Garage Gurus, Bud brings great value to the team. Bud has spent his entire career in the automotive industry. He has quickly grown through the ranks of the business. He started as Lot Porter and Lube Tech. He then moved to General Technician... Read More →

Sponsors

Federal-Mogul - Garage Gurus

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Drivability

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Logical Diagnostics 3

This class presentation will illustrate how a common sense, logical testing approach will allow a technician to tackle any diagnostic problem they may encounter with greater confidence. Any vehicle diagnostic challenge requires 3 main elements, an understanding of system operation, the necessary testing tools, and the determination of a qualified technician. All of these requirements will be shown in a detailed fashion with the use of Powerpoint and actual vehicle case studies.

Register Now and Choose This Course
Enter code FMOG2017 to register for FREE

Speakers

Scot Manna

Owner, MB Automotive

Scot currently owns and operates MB Automotive, a four-bay service facility in the northwest suburbs of Chicago. Scot also develops and delivers technical training classes for several training providers including the state of Illinois as well as the Automotive Service Association... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Drivability

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Mastering Fuel System Diagnostics

This class will cover the use of fuel trims in the diagnosis of a variety of drivability problems and more. Learn why pressure without volume is a bad thing, how to diagnose cylinder-to-cylinder air/fuel imbalance, common problems with gasoline direct injection fueling and fuel injector failures - all from a master instructor!

Register Now and Choose This Course
Enter code FMOG2017 to register for FREE

Speakers

John Thornton

Owner, Autotrain, Inc.

John Thornton operates a mobile diagnostic business in the Chicagoland area. John assists his repair shop customers with both engine and transmission driveability concerns, module programming, bus communication issues, and electrical diagnosis. John has over 30 years of diagnostic... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Drivability

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Mode $06 - Fixing The "No Code" Misfire

This class helps the technician diagnose concerns that turn the check engine light on. Misfire, EVAP, EGR and catalyst diagnostics will be discussed. Actual scan data will be used in class. Learn how your scanner supports mode 6 and how to pull the data. Mode 10 non-scanner erasable codes will be covered. Mode 9 data will be used as a diagnostic tool. Make your repairs quicker and prevent them from coming back.

Speakers

Gil Anchondo

NAPA

Allen Bass

NAPA

Vince Manship

NAPA

After nearly a century, NAPA continues to serve auto service professionals, do-it-yourselfers and everyday drivers with quality parts and supplies to keep cars, trucks and equipment performing safely and efficiently.In the U.S., NAPA now includes over 58 distribution centers, 16,000... Read More →

Tom Rayk

NAPA

Donny Seyfer

NAPA

Sponsors

NAPA

Drivability 1 jpg

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Drivability

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Scan It!

This class will cover the evolution of scan tools from the early days of OBD 1 to the present time of OBD 2. It will cover the many features that scan tools have to offer today such a Codes, Data, System Tests and Functional Procedures. There is a reason why I use 20+ factory scan tools on board my mobile diagnostic center to provide tech support for 1,500 shops in Northern NJ and there will be many comparisons to help you better understand the differences. There will also be discussions on the differences between OBD 2 Generic and OBD 2 OEM and how to utilize both worlds when diagnosing a vehicle. The class will cover the differences between reprogramming, coding, reconfiguring, relearning, recalibrating and Initializing controllers that require these separate procedures that scan tools must perform when replacing a dead battery on a car or simply introducing a new controller on board. Simply programming a controller on board with new software is only part of the picture. This will be a class that will help you to better understand the scan tool in your shop and how to get the most out of it then simply using it as a code extractor or data viewer. This is not a buttonology class!

Register Now and Choose This Course
Enter code CTIF2017 to register for FREE

Speakers

John Anello

Owner, Auto Tech on Wheels

John Anello’s passion for automotive vehicles has driven him to work on cars for close to 38 years. He started out as a mechanic and later as an engine rebuilder for his first six years in the automotive industry. John later moved onto a GM dealership for five years, where he climbed... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Drivability

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Using Current Probes to Diagnose Drivability Dilemmas

Inductive current probes have been around for years, even the venerable VAT40 charging/starting systems tester had one! Current probes use induction and “clamp” around a wire which gives us a non-intrusive method of viewing current flow in a circuit. These tools are not just for checking starting and charging system anymore. Coupling these tools with the modern DSO, or lab scope, they are incredibly powerful diagnostic instruments!

Current probes can be used for checking engine mechanical integrity, ignition and injection system operation, active wheel speed sensors, shorted engine sensors, parasitic draws and even for network diagnostics. Current probe tooling options and techniques will be discussed in this class. Case studies will support some interesting approaches to some unique diagnostic dilemmas. One is only limited by ones’ imagination and creativity when it comes to this affordable and often underappreciated tool.

Register Now and Choose This Course
Enter code CTIF2017 to register for FREE

Speakers

Eric Ziegler

Owner, EZ Diagnostic Solutions Inc.

Eric Ziegler is the owner of EZ Diagnostic Solutions, a mobile business specializing in module programming, drivability diagnostics and electrical/networking issues. EZ Diagnostic Solutions offers services in the Peoria, Illinois area. Eric has over 30 years of industry technical... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Drivability

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Advanced Driver Assistance Systems (ADAS): Diagnostics and Calibration

This class will discuss all facets of the new vehicle safety systems, from Lane Departure to Throttle Control to Automated Braking. Technicians will learn about new ADAS systems with demonstrations on Forward Facing Camera alignment calibration for Lane Departure systems and diagnostic procedures to troubleshoot and repair ADAS systems. 180 minutes, split into two concurrent sessions.

Session 1 – ADAS introduction to Lane Departure, throttle control and automated braking systems.

Session 2 – Calibration, diagnostics, troubleshooting and repair of Forward Facing Camera for Lane Departure systems.

Technical class will include using OTC diagnostic tools, ADAS SCT415 Target Stand and Wheel Centering Device.

Register Now and Choose This Course
Enter code NAFT2017 to register for FREE

Speakers

Duane "Doc" Watson

Technical Trainer, Bosch

Duane "Doc" Watson is a field sales trainer with Bosch Automotive Service Solutions specializing in electronics and vehicle diagnostics. Prior to joining Bosch, Watson was an ASE Master Certified Technician and advanced automotive instructor with a major OEM.

Steve Zack

Technical Instructor, Bosch

Steve Zack has been Technical Instructor for OTC for 24 years. He is ASE L1 certified and is an U.S. EPA certified Emission Master Instructor. He has been a technician and an instructor for most of his career with a short stint as a service engineer. Steve has traveled North America... Read More →

Sponsors

Bosch Auto Parts

The Bosch motto, “Invented for Life,” reflects its goal to develop innovative, high quality technologies that make life more efficient, safer and more comfortable.

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Electrical

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Electric Motor Testing, Diagnosis and Replacement

High voltage three phase brushless permanent magnet synchronous motors are used on most hybrid and EVs. How do they work? What happens when they fail? How do you test them and what options do you have for fixing them? This seminar will discuss all of this. Tesla is using an induction asynchronous motor. What is that you may ask? Why do I care? Come to class and find out. The words may be big but the training is taught by Craig Van Batenburg, and he prides himself on keeping things simple. Make sure you take the Regen and Inverter class before this class unless you fully understand inverter operation. A jump drive with lots of great tech help will be provided to any student for a charitable contribution to the ACDC cause of helping older foster boys find homes.

Register Now and Choose This Course
Enter code ACDC2017 to register for FREE

Speakers

Craig Van Batenburg

CEO, ACDC

Craig Van Batenburg is the CEO of ACDC, a hybrid and plug-in training company based in Worcester, Massachusetts. He has taught more hybrid classes in more places and for more people than any other instructor around, starting in early 2000. Some 15,000 techs and others have heard him... Read More →

Sponsors

ACDC

We are an automotive training company that specializes in HYBRID and ELECTRIC VEHICLE training for the aftermarket.Craig started the Automotive Career Development Center (ACDC) in 1998 while he was running his repair shop across the street. Originally ACDC was at 19 Wells Street... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Electrical

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Electrical Circuit Analysis from Start to Repair

Electric circuit analysis is an entry-level electrical class which centers on the understanding of electrical circuits, how they work, what they do and how to test them. By having a good understanding of reading wiring diagrams, the student will be able to have an understanding of the circuit construction, what the circuit should do, where the current flows and how to properly test it. Test equipment used in the class will be an ohm meter, volt meter lab scope and an infrared camera to demonstrate proper diagnostic methods in finding high resistance in circuits. The student will leave the class with a good understanding of electrical circuits and how to properly test them.

Register Now and Choose This Course
Enter code FMOG2017 to register for FREE

Speakers

Albin Moore

Owner, Big Wrench Repair

Albin Moore spent the first 25 years of his working life in the logging industry. In 1992 he made the transition to shop ownership and opened Big Wrench Repair in Dryden, Wash.Since opening the shop, he has moved the business to specialize in driveability problem analysis, both with... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Electrical

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Hybrid Vehicle DTCs

This seminar covers the most common DTCs that show up on hybrid vehicles. Tools, equipment, hybrid components, batteries, are all covered along with examples of what and how. This seminar will provide helpful information for the novice to the experienced technician.

Register Now and Choose This Course
Enter code ATIF2017 to register for FREE

Speakers

G. Jerry Truglia

Founder and President, TST

G has over 44 years’ experience in the automotive field as a technician, service manager, shop owner and automotive instructor. He is recognized by the U.S. EPA as one of the foremost OBD II experts, technicians and trainers in the country. He has achieved ASE World Class, Triple... Read More →

Sponsors

Cardone

CARDONE Industries, Inc., founded in 1970, is a family-owned, leading manufacturer of automotive replacement parts with over 5,000 employees across North America. In its commitment to deliver the right parts at the right time to its customers, CARDONE offers a full spectrum of innovative... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Electrical

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Keeping Communications Open: A Guide to Network Diagnostics

We will discuss the common communication systems used in today’s vehicles. Scan tool interface with the data bus will be examined for CAN, MOST, Lin and other data communication systems. You will learn a "common sense" approach to diagnosis regarding scan tool communication and communication issues.

Register Now and Choose This Course
Enter code MITC2017 to register for FREE

Speakers

Steve Garrett

Automotive Engineer and Technical Instructor, ATRA

An automotive engineer and technical instructor, Steve specializes in GM vehicles. A 40-year veteran of the automotive aftermarket, Steve has trained technicians and shop owners from all over the world. After college, he went to work for GM as an engineer and trainer. Steve is the... Read More →

Sponsors

ATRA

Founded in 1954, the Automatic Transmission Rebuilders Association (ATRA) is an international trade association for the professional automatic transmission repair industry. Located in Oxnard, CA, ATRA has over 2,000 members worldwide. Our membership consists of more than 2000... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Electrical

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Mastering Voltage Drop Testing

This class will focus on teaching one of the most vital electrical testing techniques techs should know - voltage drop testing. Beginning with an overview of what exactly voltage drop is and its effects on today’s computerized vehicles, the class will move on to techniques, followed by real-world examples that will allow attendees to put their new knowledge to the test.

Register Now and Choose This Course
Enter code ATSG2017 to register for FREE

Speakers

Brandon Steckler

Advanced Automotive Diagnostics and Repair

Brandon is a working technician at Advanced Automotive Diagnostics and Repair in Whiteland, Indiana. He has worked in the field for over 18 years and holds ASE certifications A1-A9, X1, L1, L2 and L3. Brandon is also a Honda factory certified master technician and specializes is drivability... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Electrical

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Bridging the Gap Between OEM and the Aftermarket: The Role of the NASTF and How You Can Benefit From It

OEMs and independent aftermarket service technicians need each other more now than ever before. The average age of the U.S. vehicle population is almost 12 years, more than 85% of it is out-of-warranty, at least half is not owned by the original owner, and the number of franchise service bays across the U.S. are fewer this decade than last. The OEM’s brand image depends on the lifetime experience of the customer, not just satisfaction through the warranty period. Meanwhile in the aftermarket, independent technicians, tool-makers, information service providers and educators need OEM service information to enable their support of the OEM’s goal of lifetime satisfaction with the brand. The National Automotive Service Task Force (NASTF) is where OEMs and techs connect, a not-for-profit effort to cut through the red tape to find solutions that make the aftermarket “service-ready” in the complex technologies of today’s auto repair. Attend this interactive session to discover, reveal and discuss solutions to service information access.

Register Now and Choose This Course
Enter code NAST2017 to register for FREE

Speakers

Skip Potter

Executive Director, National Automotive Service Task Force (NASTF)

Skip Potter has more than 45 years’ experience in many segments of the automotive industry including parts distribution, tool sales, the motorsports press, service, and in its trade associations. In 2012 he became Executive Director of the National Automotive Service Task Force... Read More →

Sponsors

NASTF

The National Automotive Service Task Force (NASTF) is a cooperative effort among the automotive service industry, the equipment and tool industry and automobile manufacturers (OEMs) to ensure that automotive service professionals employed outside the OEMs franchise system have... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Mechanical Repair- Management

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Creating a Culture Where New Hires Succeed

Ever feel like you have a revolving door for employees? Do you fear hiring new employees because at least with your current staff, you know what you have? Not sure how to attract the right applicants? Or wonder why the quality people did not stay?

Probably one of the most important and least understood aspects of business is talent acquisition. Learn to be more successful in attracting qualified applicants when you improve your employment ads, job applications, candidate assessments, and interviews.

Good talent management extends the life cycle of an employee by creating an environment and culture that breeds success. Create expectations with job descriptions based on job activities, and implement a two-way review process for employee and employer.

AMi Accredited - 6 credits

Register Now and Choose This Course
Enter code HAAS2017 to register for FREE

Speakers

Bill Haas

Haas Performance Consulting

Bill Haas has more than 40 years of automotive repair industry experience. Beyond his experience he brings his passion for the industry to customers. Seminar attendees and consulting clients benefit from his in-depth knowledge of the industry, unique perspectives and solution-based... Read More →

Sponsors

Haas Performance Consulting

Bill Haas is the owner of Haas Performance Consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients now have access to Bill’s solution based focus, expertise, unique perspectives and in-depth knowledge of the industry. Services available... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Mechanical Repair- Management

Accredition AMI Credited
Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Creating Your Profit Win Number

This is the class every shop owner should take! In just three short hours, you’ll discover how to determine the profit win number you need to make the exact amount of money you want from your shop. Join instructor Matt Winslow of ATI’s Automotive Management Training Institute for an exciting 1-hour presentation of how to determine the profit win number you need to make the exact amount of money you want from your shop.

Determine the exact top line sales you need each week to reach your goals!
Know the exact number of cars you need to schedule each week based on your unique business model!
Discover the amount of production hours you need from your team each week.
Identify the exact number of technicians your shop needs to reach your maximum profit potential.

In this exciting class you’ll discover how to create a winning business model that creates the consistent success you crave and shares how to enjoy the consistent profits you deserve! Don’t miss it!

AMi Accredited – 6 credits

Register Now and Choose This Course
Enter code ATIF2017 to register for FREE

Speakers

ATI

For more than 40 years, Automotive Training Institute (ATI) has been helping thousands of automotive repair shop owners increase their profits, reduce stress and grow their businesses into the companies of their dreams. Whether you need training, coaching or a state-of-the-art business... Read More →

Matt Winslow

Senior Instructor, ATI

Matt "Wintoe" Winslow is a Senior Instructor for the Automotive Training Institute in Baltimore, Maryland. Matt and his team of instructors travel across the US and Canada conducting life changing workshops for business owners and managers. Matt has over 29 years of experience as... Read More →

Sponsors

ATI

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Mechanical Repair- Management

Accredition AMI Credited
Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Success or Struggle: You Decide

Ever wonder why some businesses are always packed and making money while others seem to struggle? This class will outline the four major differences in owner/manager thought processes or stages in business and how they affect the business. This is not just for shop owners - this class applies to everyone in leadership roles!

AMi Accredited - 6 credits

Register Now and Choose This Course
Enter code ESIF2017 to register for FREE

Speakers

Maylan Newton

CEO, ESI

Maylan Newton has often been referred to as a blue collar speaker, due in no small part to his over 35 years of achievements within the automotive repair industry. His energetic style of training captures your interest immediately and maintains your focus throughout his seminars like... Read More →

Sponsors

ESi

Educational Seminars Institute

ESi is run by automotive professionals that, just like most of you, have spent most of their professional lives in the automotive industry. Each of the associate instructors or consultants/coaches has been in the automotive industry for at least 20 years. It is this experience... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Mechanical Repair- Management

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Successful Thinking

Our thinking determines absolutely everything we do. In this session, Rodger Bland will examine our thinking strategies and provide useful insights on how to align our thinking with the successful outcomes we all desire.

This session is based on ATRA’s ongoing What’s Working© program, a study of the most successful shop owners in the industry with data and statistics compiled through numerous surveys, consumer focus groups and field observations. From running a business to running a life, it all begins with successful thinking!

Register Now and Choose This Course
Enter code MITC2017 to register for FREE

Speakers

Rodger Bland

Managing Editor, GEARS Magazine

Rodger Bland has worked in the automotive repair aftermarket for over 30 years and is currently the Managing Editor for GEARS Magazine the official publication of the Automatic Transmission Rebuilders Association, A.T.R.A. In 2006, Rodger co-founded ATRA’s What’s Working© management... Read More →

Sponsors

GEARS Magazine

GEARS Magazine was formed in 1992 as the voice of ATRA for the transmission aftermarket industry. It started as a tabloid sized publication with its main purpose to promote ATRA's annual tradeshow and was produced three times per year. Since the early years, GEARS has become an internationally acclaimed AWARD WINNING publication and i... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Mechanical Repair- Management

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

What You Need to Know about Telematics and Emerging Vehicle Technology

What are the technologies vehicle manufacturers are investing in, and what are the key drivers for those technologies? What about the connected car? And where is the autonomous vehicle? Which technologies are gaining traction, and which will be forgotten by next year? In other words, which should my company and I be paying attention to so that we can deliver the goods needed to support them? This discussion gives an overview of our industry and related topics as we explore technologies being developed and released across the globe.

In this session you’ll learn the answers to these questions:

What coming technologies do I need to know about as a shop owner, manager, or technician?
How will those coming vehicle technologies impact me?
What do I need to do to be ready for them?

Of course, when it comes to game-changing technologies, none have the potential to disrupt the auto care industry more in the coming years than telematics. The often misunderstood and rapidly evolving technology has the potential to drive business for shops, especially as it relates to vehicle diagnostics. This session will also explain what telematics means in relation to the auto care industry and what OE and aftermarket offerings are available. It will cover the major challenges the technology presents and most importantly, the big opportunities telematics creates for repairers.

Register Now and Choose This Course
Enter code MITC2017 to register for FREE

Speakers

Mitchell 1

Mitchell1

Ben Johnson

Mitchell 1

Ben Johnson is Director of Product Management at Mitchell 1 and is responsible for managing Mitchell 1’s portfolio of products for the motor vehicle industry. He joined Mitchell 1 in March 2012 and during his tenure has overseen the launch of Mitchell 1’s flagship ProDemand... Read More →

Sponsors

Mitchell 1

Mitchell1

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Mechanical Repair- Management

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Best Practices in Brake Service

This class is designed to set standards of performance for every brake service professional. By following the guidelines in this class and workbook, you will know what is expected of you when performing a basic brake job. The primary goal of each brake job is to give your customers a safe and reliable vehicle that stops without noise every time. Keep these goals in mind as we review the Best Practices in Brake Service performance standards. Topics include best practices for brake inspection, friction selection, rotor machining using both on and off the car lathes, proper use of lateral runout measurements and rotor indexing and proper repair validation.

Register Now and Choose This Course
Enter code CTIF2017 to register for FREE

Speakers

Abel Castillo

Bilingual Instructor, CARQUEST Technical Institute

Abel Castillo Jr. is a long time bilingual instructor for CARQUEST Technical Institute. He has over 26 years of experience in the automotive industry including 13 years working for a GM dealership. He currently is Automotive Technology Program Chair/Instructor for Texas State Technical... Read More →

Sponsors

Carquest Technical Institute

Started in 1999, CARQUEST Technical Institute (CTI) focuses on one simple mission: To conduct World-Class training for professional technicians and automotive service facility owners and managers. This comprehensive program is designed to improve your ability to manage your business... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Undercar

Training Language Spanish
Training Days Friday July 28th - Afternoon

4:00pm EDT

Emissions Diagnostics

This is a highly technical course designed for service professionals that consistently encounter emissions and drivability repair opportunities. It covers catalytic converter construction, operation and chemistry, plus it addresses the five basic diagnostic checks covered in our moderate course. The principal emphasis of this course is advanced emission diagnostic strategy and a focus on root cause catalytic converter failure.

Register Now and Choose This Course
Enter code TENN2017 to register for FREE

Speakers

Greg Neuenfeldt

Walker/Tenneco

As a Master Trainer for Tenneco, Greg brings 25+ years of automotive industry experience to Tenneco’s Master Trainer Team. In his extensive career, he has held such positions as technician, parts store manager, service manager, sales manager, operations manager, and department... Read More →

Walker/Tenneco

Tenneco is an $8.2 billion global manufacturing company with headquarters in Lake Forest, Illinois and approximately 30,000 employees worldwide. Tenneco is one of the world’s largest designers, manufacturers and marketers of clean air and ride performance products and systems for... Read More →

Sponsors

Walker/Tenneco

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Undercar

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

High-Powered TPMS

This session will cover advanced diagnostics, placard adjustments and selling the service.

Register Now and Choose This Course
Enter code BTEC2017 to register for FREE

Speakers

Bartec

Bartec USA LLC has a full staff of service engineers to install and support TPMS equipment in addition to sales and technical support staff for our aftermarket range of TPMS Tools and product training. The company has a 10,000 square foot facility in Sterling Heights, Michigan, where... Read More →

Michael Rose

Bartec

With over 10 years in the Automotive Aftermarket, and the last seven spent as product manager, Michael has been involved with TPMS Tools, sensors, coverage, development, testing and support. From work on OBDII development with TPMS Relearns and Diagnostics, to now including Placard... Read More →

Sponsors

Bartec

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Undercar

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Mastering Noise, Vibration and Harshness Complaints

Noise, Vibration and Harshness (NVH) complaints are becoming more common today, yet they can be difficult to diagnose. This course will introduce the Pico NVH tool to aid in NVH diagnosis. Using these tools and techniques, technicians will be able to diagnose NVH issues more efficiently and accurately. The new Pico interface and software will be demonstrated to the class. Theory will be reinforced with case studies of broken vehicles using the new Pico interface to diagnose vibration issues. No NVH or DSO experience is necessary for this class.
Register Now and Choose This Course
Enter code PICO2017 to register for FREE

Speakers

Matthew Shanahan

Assistant Professor at College of DuPage, Pico Technology

Matt Shanahan is an Assistant Professor of Automotive Service Technology at College of DuPage. Matt currently holds 19 ASE Certifications including Certified Master Automobile Technician, Certified Medium/Heavy Truck Technician, and Advanced Level Specialist L1, L2. Matt has a B.S... Read More →

Sponsors

Pico Technology

Pico Technology was established in 1991 and soon became a leader in the field of PC Oscilloscopes, data loggers and automotive diagnostic equipment. Pico has always been recognized for providing innovative, cost-effective alternatives to traditional test equipment and data acquisition... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Undercar

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

SOLD OUT - Electric Vehicle Technician Training

**SOLD OUT**
> Take this course on Saturday, July 29th instead

Electric drive vehicles, including Hybrid-Electric Vehicles (HEVs), Battery-Electric Vehicles (BEVs), Plug-in Hybrid Electric Vehicles (PhEVs), and Fuel Cell Electric Vehicles (FCEVs) are appearing on America's highways in ever increasing numbers. As a consequence, the need for qualified technicians to service and maintain these vehicles is growing rapidly. This class is designed to educate automotive technicians on service procedures, computer diagnostics, vehicle systems, battery technologies, safety, and the nature of electricity as an automotive fuel source.

Register Now and Choose This Course
Enter code NAFT2017 to register for FREE

Speakers

National Alternative Fuels Training Consortium

Founded in 1992, the National Alternative Fuels Training Consortium (NAFTC) is the only nationwide training organization dedicated to promoting, supporting, and expanding the use of alternative fuel and advanced technology vehicles in an effort to improve air quality and decrease... Read More →

Mark Schmidt

Alternative Fuel Vehicles (AFV) Instructor, National Alternative Fuel Vehicle Training Consortium

Mr. Schmidt is the National Alternative Fuel Vehicle Training Consortium (NAFTC) Alternative Fuel Vehicles (AFV) Instructor. As AFV Instructor for the NAFTC, Mr. Schmidt’s primary roles and responsibilities include conducting training classes and workshops at the local, regional... Read More →

Sponsors

National Alternative Fuels Training Consortium

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Undercar

Training Language English
Training Days Friday July 28th - Afternoon

4:00pm EDT

Light Duty Diesel DPF and DEF Solutions

Problems with the emissions systems on late model diesel trucks not only cause dirty air but can leave your customer stranded. This class will focus on servicing the latest diesel particulate filters and urea injection systems. See common failures diagnosed and repaired. Find out why these systems sometimes will not regenerate and when a relearn is needed. We will demonstrate diagnosis and relearn procedures and tips to ensure their completion on actual vehicles. Be prepared to solve your customer’s problems on these systems.

Register Now and Choose This Course
Enter code SMPF2017 to register for FREE

Speakers

Norm Oney

Trainer, Standard Motor Products

Norm Oney began his role as a Pro Training Instructor with Standard Motor Products in 1995. Norm brought with him his 19 years experience as an automotive technician and automotive trainer.Norm’s philosophy is to “share whatever I know with the technicians so they can be better... Read More →

Sponsors

Standard Motor Products

Established in 1919 and traded on the NYSE, Standard Motor Products, Inc., (SMP®) is a leading independent manufacturer, distributor and marketer of replacement parts for motor vehicles in the automotive aftermarket industry, with an increasing focus on the original equipment... Read More →

Friday July 28, 2017 4:00pm - 7:00pm EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616

Underhood

Training Language English
Training Days Friday July 28th - Afternoon