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Wednesday, July 26 • 8:30am - 10:00am
Drive CSI Scores Through the Roof

Are you looking for a new way to drive your CSI scores through the roof? Get ready to provide an unparalleled customer experience and do just that with Barry Lauderbaugh and Will Shen.

avatar for Barry Lauderbaugh

Barry Lauderbaugh

National Account Manager, CCC Information Services
Barry Lauderbaugh is a National Account Manager with CCC Information Services. He has 20-plus years of experience in the automotive collision industry. Previously, Barry worked as a service writer for a medium sized MSO in Seattle, Wash.
avatar for Will Shen

Will Shen

Strategic Solutions Advisor, CCC Information Services
Will Shen is a Strategic Solutions Advisor with CCC Information Services, and has been active within the collision industry for the past 8 years. He has worked closely with national and regional MSOs as well as with local market collision repairers, advising, project planning, implementing... Read More →

Wednesday July 26, 2017 8:30am - 10:00am EDT
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616