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Thursday, July 27 • 8:00am - 9:00am
Sales Training for Estimators

A 20% increase in a shop owner’s closing ratio could positively affect their bottom line significantly if he or she truly understands the value of estimating. This all starts with effective communication and negotiation. The Sales Training for Estimators class is delivered by Management Success’ most requested presenter and includes effective role-playing drills, as well as an interactive Q&A panel with owners of successful collision and body shops. The primary focus of this class is to practice and teach proven techniques for dealing with customers and insurance adjusters. This class is designed specifically to benefit shop owners, their estimators and/or their service advisors.

Attendees will learn:

  • How to get inquiring customers out from the phone lines and into the shop; then how to close them on their first visit.
  • Techniques on understanding and resolving customer objections
  • Effective tips on how to handle insurance companies and receive top dollar for your work

Register Now and Choose This Course

Speakers
JS

Jim Saeli

Senior Consultant, Management Success


Thursday July 27, 2017 8:00am - 9:00am
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616