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Saturday, July 29 • 8:00am - 11:00am
From Order Taker to Sales Maker
Order takers don’t make sales. Order takers sound rushed, usually answer questions with yes or no and seldom ask questions.

A sales maker will master the art of listening, take whatever time is necessary to present a solution, be prepared to address objections and always ask for the sale.

Sales is never about price. You can only be compared on price when you fail to present a better value. A sales maker will differentiate their solutions from their competitors and provide a better value.

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Speakers
avatar for Bill Haas

Bill Haas

Haas Performance Consulting
Bill Haas has more than 40 years of automotive repair industry experience. Beyond his experience he brings his passion for the industry to customers. Seminar attendees and consulting clients benefit from his in-depth knowledge of the industry, unique perspectives and solution-based focus to meeting the challenges shop owners and managers continually face.During his career, Haas has worked as a technician in a new car dealership and in several... Read More →

Sponsors
avatar for Haas Performance Consulting

Haas Performance Consulting

Bill Haas is the owner of Haas Performance Consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients now have access to Bill’s solution based focus, expertise, unique perspectives and in-depth knowledge of the industry. Services available include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning... Read More →


Saturday July 29, 2017 8:00am - 11:00am
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616