Whether you are a collision repair facility or a vendor or distributor supporting your customers, this course focuses on ways collision repair facilities can position themselves to THRIVE and not just SURVIVE. This course focuses on three key areas for business:
Sales and Marketing - We will explore the growing role and influence of the OEMs in the collision repair industry as well as the importance of monitoring your online presence. In addition the importance of focusing on the 3C’s (CSI, Closing Ratio and Cycle Time) in marketing your business.
Production - This includes ways to improve your Gross Profit through the estimating process, pay plans, gaining more throughput and what KPIs a collision repair center needs to monitor.
Accounting, Finance and Human Resources - What is the most profitable sales mix a collision shop should strive for to maximize gross profit? How can you get new hires from zeros to heros.
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