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Wednesday, July 26 • 8:00am - 9:30am
Technician Shortage... How to Fix the Problem
After attending many seminars about hiring, we still find ourselves short-handed. The problem is real and getting worse. It is essential that we learn how to get along with the techs we have. Our collision industry, for better or worse, has some difficult people in our midst. The stress related to the shop environment, customers getting lost in technology and good staff in short supply, adds some real challenges for the shop owner and technician. This seminar is for all involved: owners, spouses, managers, techs and support staff. It takes a close look at what the shop owner needs to be successful and looks at the same problems through the eyes of the technician, spouse and staff.

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Speakers
avatar for Craig Van Batenburg

Craig Van Batenburg

CEO, ACDC
Craig Van Batenburg is the CEO of ACDC, a hybrid and plug-in training company based in Worcester, Massachusetts. He has taught more hybrid classes in more places and for more people than any other instructor around, starting in early 2000. Some 15,000 techs and others have heard him speak in over seven countries and 46 states. He and his wife Deb offer management seminars internationally along with his many technical subjects. His style of... Read More →


Wednesday July 26, 2017 8:00am - 9:30am
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616