NACE Automechanika

In this session, you’ll learn to use repair information systems – like Mitchell 1’s ProDemand – to improve your diagnostic strategy. Get tips that will help you diagnose and repair vehicles faster and more confidently while maximizing your repair information subscriptions in conjunction with your handheld diagnostic platforms.

Other topics that will be covered:

• Leveraging resources you already pay for – like scan tools and repair information – for profitable diagnostics.
• Optimizing the use of information, from the customer to the scan tool to information research to completion. Maximizing time spent researching before repairing.
• With the changing role of the technician and dependence on service advisor or manager to collect information from the customer, how to gather the right facts early in the diagnostic process.
• How to get the most out of the evolving information resources – including both OEM and expert content – and diagnostic tools with imbedded information and where these products are headed.
• Taking advantage of real-world repair information that goes beyond traditional OEM sources. Leaning on industry experience in addition to your own.
• Perfecting the “complaint, cause, correction” methodology to ensure a proper diagnosis.

 
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