Loading…
View analytic
Friday, July 28 • 8:00am - 11:00am
Integrating Repair Information into Your Diagnostic Strategy
In this session, you’ll learn to use repair information systems – like Mitchell 1’s ProDemand – to improve your diagnostic strategy. Get tips that will help you diagnose and repair vehicles faster and more confidently while maximizing your repair information subscriptions in conjunction with your handheld diagnostic platforms.

Other topics that will be covered:
  • Leveraging resources you already pay for – like scan tools and repair information – for profitable diagnostics.
  • Optimizing the use of information, from the customer to the scan tool to information research to completion. Maximizing time spent researching before repairing.
  • With the changing role of the technician and dependence on service advisor or manager to collect information from the customer, how to gather the right facts early in the diagnostic process.
  • How to get the most out of the evolving information resources – including both OEM and expert content – and diagnostic tools with imbedded information and where these products are headed.
  • Taking advantage of real-world repair information that goes beyond traditional OEM sources. Leaning on industry experience in addition to your own.
  • Perfecting the “complaint, cause, correction” methodology to ensure a proper diagnosis.
 
Register Now and Choose This Course
Enter code MITC2017 to register for FREE

Speakers
avatar for Mitchell 1

Mitchell 1

Mitchell1
For over 95 years, Mitchell 1 has been a leader in providing information solutions that simplify everyday tasks for automotive professionals — helping make their jobs easier. Through the years, Mitchell 1’s products have evolved to keep pace with industry and technological advances. The renowned Mitchell Manuals led the way to the industry-leading Mitchell... Read More →
avatar for Mike Alberry

Mike Alberry

Mitchell 1
Mike Alberry has over 37 years of experience in the automotive industry, including 12 years as a Porsche technician. He joined Snap-on Incorporated in 1992 and served in a variety of roles, including sales product support, dealer, field manager, and five years as product manager for PC-based diagnostic scan tools. He joined the Mitchell 1 team in 2012 and is the product manager for the... Read More →
avatar for Jim Moritz

Jim Moritz

National Sales and Training Support Representative, Snap-on
Jim Moritz has over 50 years in the automotive industry. He is currently a Snap-on National Sales and Training Support Representative, covering the United States, Snap-on Canada and Snap-on United Kingdom, Australia and Brazil. He also spent 15 years as a Snap-on North America Di... Read More →

Sponsors
avatar for Mitchell 1

Mitchell 1

Mitchell1
For over 95 years, Mitchell 1 has been a leader in providing information solutions that simplify everyday tasks for automotive professionals — helping make their jobs easier. Through the years, Mitchell 1’s products have evolved to keep pace with industry and technological advances. The renowned Mitchell Manuals led the way to the industry-leading Mitchell... Read More →
avatar for Snap-on

Snap-on

Snap-on



Friday July 28, 2017 8:00am - 11:00am
McCormick Place - West Building 2301 S. King Drive • Chicago, Illinois 60616