You’ll learn how Mitchell 1’s comprehensive communication strategy can help improve your relationship with your consumers before, during, and after their visit to your shop. We will focus on multiple communication strategies such as automated email communication, consumer reviews, reporting, and online reputation management to help you both retain customers and attract new ones. Here’s a brief outline of the topics.
Automated Email Communication:
- Most effective automated email campaigns.
- Optimal Frequency of the emails.
- Primary Benefits of our emails.
- Best Practices for collecting reviews.
- Best place for reviews to be showcased.
- Benefits of verified vs. unverified reviews
- Responding, sharing, and managing reviews.
- Benefits of Real-Time Review notifications.
- Getting to know you customers using your Reporting Dashboard.
- Benefits of program results reporting right from your inbox.
- Benefits of monitoring your CRM results.
- And much more.
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